Privacy Policy

Effective Date: September 17, 2026

Test Strip Heros LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, communicate with us, or conduct business with us. Terms and Conditions: 1. We use SMS to provide quotes, confirm appointments, send reminders, and notify clients of schedule updates or important changes. 2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at amberbatten2010@gmail.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy: https://teststripheros.com/privacy-policy/

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, phone number, email address

  • Physical mailing address (for shipping kits or payment)

  • Product details you provide (brand, quantity, expiration dates)

  • Payment information (for issuing payment to you)

  • Any messages or communications you send us

b. Information Collected Automatically

  • IP address, browser type, operating system

  • Pages visited and actions taken on our site

  • Referring/exit pages and clickstream data

c. Communications Data

  • Text messages, emails, and call logs for order and quote purposes

  • Opt-in consent records

2. How We Use Your Information

We use your information to:
  • Provide quotes for your diabetic supplies

  • Arrange product pickup or mailing kits

  • Process and send payments to you

  • Respond to inquiries and provide customer support

  • Send updates about your order or transaction

  • Comply with legal and regulatory requirements

3. Text Messaging & TCPA Compliance

By providing your mobile number and checking the consent box on our forms, you agree to receive text messages from Test Strip Heros LLC related to quotes, transactions, and updates.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to cancel or HELP for assistance.

  • Consent is not a condition of sale.

We keep records of your opt-in and opt-out preferences in compliance with the Telephone Consumer Protection Act (TCPA).

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Shipping companies, payment processors, CRM providers, and communication platforms to fulfill your order or process payment.

  • Legal Compliance: When required by law, regulation, or legal process.

5. Data Security

We implement reasonable safeguards to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Withdraw your consent for communications

  • Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at:

📧 amberbatten2010@gmail.com

📞 386-270-3464

7. Retention

We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the “Effective Date” updated.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Test Strip Heros
📧 amberbatten2010@gmail.com
📞 386-270-3464
📍 2960 Watkins Rd Green Cove Springs, FL 32043

We help you turn your extra diabetic test strips into real cash. Trusted, secure, and fast service available across the U.S.

Contact Information

Areas We Service

Washington DC Metro Area

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