Privacy Policy

Effective Date: August 7, 2025

Test Strip Heroes (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, communicate with us, or conduct business with us.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, phone number, email address

  • Physical mailing address (for shipping kits or payment)

  • Product details you provide (brand, quantity, expiration dates)

  • Payment information (for issuing payment to you)

  • Any messages or communications you send us

b. Information Collected Automatically

  • IP address, browser type, operating system

  • Pages visited and actions taken on our site

  • Referring/exit pages and clickstream data

c. Communications Data

  • Text messages, emails, and call logs for order and quote purposes

  • Opt-in consent records

2. How We Use Your Information

We use your information to:
  • Provide quotes for your diabetic supplies

  • Arrange product pickup or mailing kits

  • Process and send payments to you

  • Respond to inquiries and provide customer support

  • Send updates about your order or transaction

  • Comply with legal and regulatory requirements

3. Text Messaging & TCPA Compliance

By providing your mobile number and checking the consent box on our forms, you agree to receive text messages from Test Strip Heroes related to quotes, transactions, and updates.
  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to cancel or HELP for assistance.

  • Consent is not a condition of sale.

We keep records of your opt-in and opt-out preferences in compliance with the Telephone Consumer Protection Act (TCPA).

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Shipping companies, payment processors, CRM providers, and communication platforms to fulfill your order or process payment.

  • Legal Compliance: When required by law, regulation, or legal process.

5. Data Security

We implement reasonable safeguards to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Withdraw your consent for communications

  • Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at:

📧 privacy@teststripheroes.com

📞 386-260-7708

7. Retention

We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the “Effective Date” updated.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Test Strip Heroes
📧 privacy@teststripheroes.com
📞 386-270-3464
📍 [Your Business Address]

We help you turn your extra diabetic test strips into real cash. Trusted, secure, and fast service available across the U.S.

Contact Information

Areas We Service

Washington DC Metro Area

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